Having Difficult Conversations

Having Difficult Conversations? 

How do you tell a co-worker that they stink? I mean, literally smell? How do you tell someone you don't appreciate a joke or that you've been teased enough? It comes down to the ability to hold difficult conversations and choose your words and nonverbals carefully. This presentation will help you, whether you're managing others or just working alongside them how to communicate your wants and needs clearly without being condescending or rude.  



- Attendees will learn how to classify a conversation as "difficult". 

- Attendees will learn about how to use verbal communication strategies to ensure that they are heard.

- Attendees will learn how to better use nonverbal communication skills to boost rapport with others. 



Best as a 30-60 minute presentation



Presentation can be delivered face-to-face or as a webinar


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